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Return Policy


If you receive a damaged or defective or “not as described”  item kindly write us an email to customersupport@bookmandir.com  requesting for return along with its reason. We strive to ease the pickup process for you in case of returns. We will ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner. In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.As soon as we receive the defective item we will send you a fresh replacement or refund the amount as per your choice. In your return email please advice us whether you would like a replacement or a refund. Returns including all replacements/pickups are done free of cost. In case of Refunds, the entire amount paid by you including shipping and gift wrapping charges are transferred to your account.This facility is only for goods bought from us. Return of any defective / damage item should be done within 10 days from the date of delivery of books at your door.

The typical scenario for processing a refund may vary from 3 to 21 working days, depending on the issuing bank/payment processor to pass credit for the said refund.  For any assistance regarding returns you can also call our Customer Support Helpline at (0734)-4012384.

Important:

Please ensure that the product is in unused , original condition and includes everything from the package you've received including price tags, labels, original packing, freebies and accessories.

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